Legal

Terms & Conditions

Last updated: March 2, 2026

Agreement to Terms

Welcome to Fresh Food Network, an Ohio-based 501(c)(3) nonprofit organization. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

These Terms apply to all users, including visitors, volunteers, donors, and coordinators. Please read them carefully.

Our Services

Fresh Food Network provides a platform to:

  • Connect people with community food resources (fridges, pantries, meal programs) across Ohio
  • Enable volunteers to coordinate and manage food resources
  • Facilitate food donations from individuals and businesses
  • Share information about food availability and locations

User Accounts

Account Creation

To volunteer or manage resources, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Be at least 13 years old (or have parental consent)

No Account Required for Recipients

You do NOT need an account to find or access food resources.

Our map and location finder are available to everyone without registration. Food access should never have barriers.

User Conduct

When using our services, you agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Distribute spam, malware, or harmful content
  • Impersonate others or provide false information
  • Interfere with the operation of our services
  • Attempt to gain unauthorized access to our systems
  • Scrape or collect data without permission

Food Safety and Liability

For Donors

If you donate food, you agree to:

  • Only donate safe, fresh, and unexpired food
  • Follow food safety guidelines and location-specific rules
  • Label prepared foods with ingredients and dates
  • Package food properly and securely

For Recipients

Food from community fridges and pantries is provided as-is. You acknowledge that:

  • We cannot guarantee the safety or quality of donated food
  • You are responsible for inspecting food before consuming it
  • If food looks, smells, or tastes off, do not consume it
  • You use food at your own risk

Good Samaritan Protection

To the extent permitted by law, food donors are protected by the federal Bill Emerson Good Samaritan Food Donation Act and the Ohio Revised Code provisions covering food donation liability, which provide protection for food donations made in good faith.

Intellectual Property

All content on our platform—including text, graphics, logos, photos, and software—is owned by Fresh Food Network or our licensors and is protected by copyright and trademark laws.

You may not copy, modify, distribute, or create derivative works without our written permission.

User Content

If you upload photos or submit content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in furtherance of our nonprofit mission. You retain ownership of your content.

You represent that you have the right to share any content you submit.

Disclaimers

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

We do not guarantee:

  • The accuracy, completeness, or reliability of location information
  • That food will be available at any given time or location
  • Uninterrupted or error-free service
  • The quality or safety of food donated by third parties

You use our services at your own risk.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FRESH FOOD NETWORK SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or use
  • Personal injury or property damage
  • Food-related illness or injury
  • Acts or omissions of third-party donors or volunteers

Indemnification

You agree to defend, indemnify, and hold harmless Fresh Food Network, its officers, directors, employees, and volunteers from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Any reason at our sole discretion

You may delete your account at any time through your account settings or by contacting us using the form below.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. As an Ohio nonprofit corporation, Fresh Food Network is subject to Ohio law and applicable federal law. Any disputes shall be resolved in courts of competent jurisdiction in Ohio.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms with a new "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated Terms.

Questions?

If you have questions about these Terms & Conditions, please reach out using our contact form.