Acceptable Use Policy

Overview

This Acceptable Use Policy governs your use of the Fresh Food Network website and services. Fresh Food Network is a nonprofit organization dedicated to fighting food insecurity. We expect all users to use our platform responsibly and in accordance with this policy. Violation of this policy may result in suspension or termination of your access.

You may NOT use Fresh Food Network to:

Data and Privacy Violations

• Scrape, crawl, or use automated tools to collect data from the platform without written permission
• Harvest email addresses, phone numbers, or personal information of users or resource providers
• Sell, redistribute, or commercially exploit data obtained from the platform
• Access or attempt to access other users' accounts or private information

Harmful Content and Behavior

• Submit false, misleading, or fraudulent information about food resources
• Post defamatory, harassing, threatening, or discriminatory content
• Impersonate another person, organization, or Fresh Food Network staff
• Submit fake reviews or ratings intended to manipulate resource listings
• Use the platform to promote commercial products, services, or fundraising unrelated to food access

Technical Abuse

• Attempt to gain unauthorized access to our systems, servers, or databases
• Introduce viruses, malware, or other harmful code
• Conduct denial-of-service attacks or otherwise interfere with platform availability
• Circumvent security measures, rate limits, or access controls
• Reverse engineer, decompile, or disassemble any part of the platform

Food Safety Violations

• Donate food known to be unsafe, contaminated, expired, or recalled
• Tamper with food at community fridges or other resource locations
• Misrepresent the contents, ingredients, or allergens in donated food

Reporting Violations

If you become aware of any violation of this policy, please report it to us immediately at abuse@freshfoodnetwork.org. We take all reports seriously and will investigate promptly.